Once-off project · ZAR pricing · No subscription
Get it sorted properly,
then done
A focused remediation project: we review DNS, prepare the fixes, verify the result, and hand over a written summary — so authentication is cleaned up without committing to a monthly plan.
Simple from R2,950.00 · Advanced from R5,950.00 · Once-off ZAR charges
Prefer ongoing monitoring? Shield Managed →
Simple or Advanced
Simple covers one sending domain. Advanced covers multiple senders and deeper recommendations. Both include DNS review, a plain-English fix plan, change guidance, verification, and handover.
Straightforward domain fix
Fix Assist Simple
Once-off DMARC/SPF/DKIM review, guided DNS fixes, 14-day verification, and handover summary for one sending domain.
- ✦ DMARC/SPF/DKIM DNS review
- ✦ Plain-English fix plan
- ✦ DNS change guidance for one sending domain
- ✦ 14-day DMARC Shield verification
- ✦ Handover summary
Verification window
DMARC Shield verifies the fix for 14 days after the DNS changes are applied.
Complex sender cleanup
Fix Assist Advanced
One-off remediation for one domain with multiple senders, CRM/newsletter review, advanced DNS guidance, 30-day verification, and handover summary.
- ✦ Everything in Simple
- ✦ Multiple sender discovery
- ✦ CRM/newsletter/bulk-sender review
- ✦ BIMI, MTA-STS, TLS-RPT and ARC recommendations
- ✦ 30-day extended verification
- ✦ Handover summary with upgrade path
Verification window
DMARC Shield verifies the fix for 30 days after the DNS changes are applied.
How Fix Assist works
A clear project path from intake to verified handover.
Choose your package
Create your portal account, choose Simple or Advanced, and complete checkout so the project can be opened.
Complete intake
Tell us who manages DNS, which platforms send mail, who should approve changes, and who should receive the final summary.
We review records
We check DMARC, SPF, DKIM, sender alignment, and the sender list for the package scope.
We prepare changes
You receive exact DNS changes and sender configuration guidance for your DNS provider or IT team.
Changes are applied
You, your IT provider, or we (with approved access) apply the changes. We track the project state in the portal.
Verification and handover
We verify the result through the package window, then hand over the final summary and optional monitoring upgrade path.
Fast fixes need clear access and ownership
The portal intake keeps the project narrow and safe. You do not need every DNS detail — but we do need the right contacts and approvals before changes are made.
- ✦ The domain you want fixed and whether it currently sends email.
- ✦ Who controls DNS: DMARC Shield (we apply changes with your approval), your IT provider, or self-service changes.
- ✦ Known email senders such as Microsoft 365, Google Workspace, CRM, invoices, website forms, newsletters, or support tools.
- ✦ Billing, main, and technical contacts for decisions and approvals.
- ✦ Recipients for the verification updates and handover summary.
Temporary verification, not ongoing monitoring
For a focused one-domain DNS cleanup.
For complex sender and bulk-sender setups.
During verification we confirm records remain present, alignment improves, and sender guidance has been applied. After the window, the domain remains visible as fixed history in your account.
Want continuous reporting and policy progression after the project? Switch to a Shield monitoring plan from the portal — start with Managed.